AGL Skills Privacy policy

This Privacy Policy explains how AGL Skills (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website and any services we provide. It applies to all data we collect while you browse, interact with, or use our site. It also explains your rights under UK data protection law and how you can contact us with questions.
 
We are the data controller for the personal information we collect. 
  • AGL Skills Ltd 
  • Email: hello@aglskills.co.uk 

1. What we mean by key terms 
  • “Website” means aglskills.co.uk and any related pages we operate. 
  • “User” means anyone visiting or interacting with our website or services. 
  • “Personal data” means any information that identifies you or could identify you. 
  • “Account” means the login details and profile information you use to access our learning platform. 
  • “Cookie” means small files stored on your device to help the website function and improve your experience. 


2. The information we collect 
  • Name 
  • Contact details (email address, phone number) 
  • Job role or organisation 
  • Course enrolment and learning progress 
  • Communications you send to us (emails, messages) 
  • Technical information such as IP address, browser type, device information 
  • Cookie data 
  • Payment information (processed securely by our payment provider; we do not store card details) 

3. How we use your personal data 
  • Creating and managing your account 
  • Delivering our training and services 
  • Processing payments 
  • Communicating with you about your course or enquiries 
  • Improving our website and services 
  • Sending updates or marketing (only where you have given consent or where we have a legitimate interest) 
  • Meeting our legal and financial obligations 

4. Third-party services we use 
  • LearnWorlds (learning platform) 
  • Stripe or other payment processors (secure payment handling) 
  • Xero 
  • Microsoft 365 
  • Analytics tools (to understand website use) 

5. If our business changes ownership 
  • If AGL Skills is ever sold, merged, or if responsibility for delivering our services transfers to another organisation, your personal data may transfer as part of that process. Any new owner must use your data only in ways consistent with this Privacy Policy. 

6. Your choices and controls 
  • Update your account information at any time 
  • Change your marketing preferences 
  • Restrict certain types of data use (e.g., marketing) 
  • Adjust your browser settings to manage cookies 

7. Your data protection rights 
  • Access your personal data 
  • Correct inaccurate information 
  • Request deletion of your data 
  • Restrict or object to certain processing 
  • Request a copy of your data in a portable format 
  • Withdraw consent where we rely on consent 

8. How we protect your data 
  • We use secure hosting, encryption, access controls, and other technical and organisational measures to protect your personal data. Only authorised individuals within AGL Skills and our trusted service providers can access your data, and only when necessary. 

9. Cookies 
  • Enable essential site functions 
  • Improve your learning experience 
  • Analyse how the site is used 

10. Updates to this policy 
  • We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will apply from the date it is published. Continued use of the website means you accept the updated policy. 

11. Contact us 
  • If you have any questions about this Privacy Policy or how we handle your data, contact us at hello@aglskills.co.uk.